Refund policy

Fine Art Prints

While I do not offer refunds or returns on prints, I absolutely stand behind the quality of my work. If your print arrives damaged or there is an issue with its quality, I will gladly send you a replacement at no additional cost.

Please contact me within 48 hours of delivery and provide photographic evidence of the damage to info@jamilslim.com, so I can resolve the issue promptly.

Workshops and photo tours

The print policy above does not apply to workshops. Workshop bookings are governed by the Workshop Terms & Conditions, which you accept at checkout. In short:

• A 25% non-refundable deposit is required to book. The balance is due 90 days before the start date.
• Cancellation 100 days or more before the start: full refund of the amount paid, minus the deposit.
• Cancellation 70 to 99 days before the start: 50% refund of the amount paid beyond the deposit.
• Cancellation less than 70 days before the start, or once the workshop has started: no refund.
• Your booking can be transferred to another person at any time before the start date.

If I cancel a workshop, you choose between a full refund of everything you paid, including the deposit, or a transfer to a future workshop.

Private Workshops

Private sessions are non-refundable. You can reschedule your session once at no cost if you let me know at least 24 hours before the start time. If you are sick or cannot attend for another reason, contact me as soon as possible and we will reschedule. If you cancel with less than 24 hours’ notice without contacting me, or do not show up, the session is forfeited and no refund is issued. If I need to move your session because of the forecast, I will offer you a new date, and this does not count as your reschedule. If I cancel a session, you receive a full refund or a new date of your choice.